Privacy policy

Privacy Policy

E9X Ontario

OVERVIEW

This Privacy Policy describes how E9X Ontario (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.e9xontario.com (the “Site”).

By accessing or using the Site, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

Device Information

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products viewed

  • Referring websites or search terms

  • Interaction with the Site

This is referred to as “Device Information.”

Technologies Used

We collect Device Information using:

  • Cookies – Small data files placed on your device that may include an anonymous unique identifier
    (Learn more or disable cookies at: http://www.allaboutcookies.org)

  • Log files – Track actions occurring on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps

  • Pixels, tags, and web beacons – Used to measure usage, engagement, and advertising effectiveness

Order Information

When you make or attempt to make a purchase, we collect certain information, including:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

This is referred to as “Order Information.”

Personal Information

In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

Order Information

We use Order Information to:

  • Process and fulfill orders

  • Process payments securely

  • Arrange shipping and delivery

  • Provide order confirmations and invoices

  • Communicate with you regarding your order

  • Screen transactions for fraud or risk

  • Provide marketing or promotional communications where permitted by law or consent

Device Information

We use Device Information to:

  • Detect and prevent fraud

  • Improve and optimize our Site

  • Analyze how customers interact with the Site

  • Measure marketing and advertising performance

SHARING YOUR PERSONAL INFORMATION

We share Personal Information with third parties only as necessary to operate our business, including:

We may also disclose Personal Information when required to:

  • Comply with applicable laws or regulations

  • Respond to lawful requests (court orders, subpoenas, etc.)

  • Protect our legal rights or prevent fraud

BEHAVIOURAL ADVERTISING

We may use your Personal Information to deliver targeted advertising or marketing communications that may be relevant to you.

Learn more about targeted advertising:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-Out Options

You can opt out of targeted advertising through:

You may also opt out via the Digital Advertising Alliance:
http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not change our data collection or use practices when we receive a Do Not Track signal from your browser.

YOUR RIGHTS

Canadian Residents (PIPEDA)

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access the Personal Information we hold about you

  • Request corrections to inaccurate information

  • Withdraw consent where legally permitted

European Residents (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your Personal Information

  • Request correction, update, or deletion

  • Object to processing

  • Request data portability

Your information may be transferred outside of Europe, including to Canada and the United States, to fulfill orders and operate our business.

DATA RETENTION

We retain Order Information for our records unless and until you request deletion, subject to legal, tax, accounting, and regulatory requirements.

POLICY UPDATES

We reserve the right to update or modify this Privacy Policy at any time.

Changes take effect immediately upon posting on the Site. The version in effect at the time of use or purchase governs.

MINORS

The Site is not intended for individuals under the age of 18, and we do not knowingly collect Personal Information from minors.

CONTACT INFORMATION

For questions about this Privacy Policy or your personal data, please contact:

contact@e9xontario.com